Our Policies

Inclusivity And Dignity

Everyone is welcome at Experience Métis workshops. We are committed to creating a safe, respectful, and inclusive space where people of all backgrounds, races, nationalities, genders, sexual orientations, religions, and socio-economic statuses are embraced. While we welcome open minds and diverse perspectives, we do not tolerate views rooted in hatred or bigotry.

If you need assistance to attend a workshop, we warmly encourage you to reach out to us at info@experiencemetis.ca—we’re here to help make your experience accessible and welcoming.

We understand that illness can come up unexpectedly. If you’re unable to attend a workshop or experience due to illness, we’re happy to offer a raincheck or allow you to transfer your ticket to someone else. Please email info@experiencemetis.ca as soon as possible before the start time of your experience to let us know.

Before booking an outdoor experience—such as a Tree Medicine Plant Walk—please consider the weather and your comfort with spending approximately two hours outdoors. Dressing appropriately for the conditions with weather-appropriate clothing and protective gear is essential for your safety and enjoyment.

Outdoor experiences will proceed in light rain or snow, in temperatures above -10°C and below 35°C. However, weather-related cancellations may occur on short notice under the following conditions:

  • Temperatures below -10°C or above 35°C when no shelter is available

  • Severe weather, including high winds, heavy rain or snow, smoke, or any condition that compromises safety

Your safety and comfort are our top priorities. If a guest arrives in clothing that is unsafe or inadequate for the conditions, the instructor may choose to cancel or reschedule the experience at their discretion.

Experience Métis does not currently operate from a permanent culture camp space. Instead, we offer experiences at your location, in public green spaces, or at local parks.

Please note that some locations may have limited wheelchair accessibility. If you have any questions or specific accessibility needs, we encourage you to contact us at info@experiencemetis.ca before your workshop or experience.

Outdoor experiences—such as medicine walks—can often be arranged in most city parks in Calgary, Okotoks, Cochrane, High River or Airdrie. Our cities offer a beautiful variety of natural spaces to explore, and we’re happy to help you choose a suitable location. These experiences run rain or shine, with cancellations possible in cases of extreme weather for safety.

  • A confirmation email with workshop details will be sent to all registered guests—or to the group organizer—the week before your event. This email will be delivered to the address you provided at registration, so please check your SPAM or Junk folder, as our messages occasionally land there. To ensure you receive updates, we recommend adding info@experiencemetis.ca to your list of safe senders.

    We’re also working on bringing select workshops online through video and Zoom sessions. As these become available, they’ll be listed on our Experience page.

    Please note: audio or video recording during workshops is not permitted without prior consent from the instructor.

    We advise checking your email on the day of your experience in case of last-minute changes. Workshops may be cancelled or rescheduled due to instructor illness, unsafe weather, or other unforeseen circumstances. For more details, please refer to our full refund and cancellation policy below.

Group workshop bookings require a deposit, with full payment due two weeks before the workshop date or prior to ordering supplies—whichever comes first.

To get started, please email us at info@experiencemetis.ca. We’d be happy to provide a quote, prepare a funding proposal, or issue an invoice tailored to your needs.

We accept payment by e-transfer as well as credit card via Stripe for workshops and experiences. If you’d like to pay by credit card, please request a Stripe invoice at the time of booking.

Experience Métis values your privacy—your identifying, credit card, and payment information is never stored or shared.

  • 30 Days Before the Event: For large group bookings, we request an estimated participant count, a 10% deposit based on your total booking cost, and full payment of any non-refundable expenses we may incur on your behalf (e.g., venue or equipment rentals).

  • Cancellations Up to 7 Days Before: You may cancel at no charge, aside from any non-refundable costs already incurred.

  • Cancellations 6–3 Days Before: A $150 administration fee will apply, in addition to any non-refundable costs incurred.

  • Cancellations Less Than 48 Hours Before: Deposits are non-refundable. However, the remaining balance (minus the $150 admin fee and non-refundable costs) can be credited toward a future booking within 18 months of the original date.

  • Final Payment: The balance is due on the day of the event, before the booking end time. We accept payment by cheque, e-transfer, or credit card.